Access to this portal is restricted to authorized patients, clients, and ProlivaLabs staff only. Unauthorized access or use of this system is prohibited and may be subject to civil and criminal penalties under applicable law.
Client Portal
Secure Client Portal — Access your records, upload documents, view test results, and manage compliance services.
Your Data is Protected
Systems Secure256-bit SSL Encryption
All data in transit is encrypted end-to-end.
Access Logging
Every login attempt and session is recorded.
HIPAA-Compliant Hosting
Infrastructure meets federal PHI storage standards.
Role-Based Access
Users only see data they are authorized to access.
ProlivaLabs operates its patient portal under strict HIPAA guidelines and industry-standard security protocols to ensure your protected health information (PHI) remains private, secure, and accessible only to authorized users.
HIPAA Compliance Statement
Health Insurance Portability and Accountability Act
ProlivaLabs is committed to protecting your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). All data transmitted through this portal is encrypted and handled in compliance with applicable federal privacy regulations.
Authenticated portal sessions automatically expire after 15 minutes of inactivity to protect your data. You will be prompted to re-authenticate before your session times out.
How to Get Portal Access
New to ProlivaLabs? Follow these steps to register your account and gain secure access to the portal.
Submit Request
Fill out the contact form with your name, organization, and account needs.
Identity Verification
Our team verifies your identity and confirms your service history with ProlivaLabs.
Credentials Issued
Receive your secure login credentials via your verified email address.
Portal Access Granted
Log in to access your records, documents, and compliance services.
New Client Registration
New to ProlivaLabs? Register your client account to get started.
Portal Access Help
Need Help Accessing Your Account?
If you are having trouble logging in, have forgotten your credentials, or need to request portal access, our support team is available to assist you.
Browser Access Log
Activity is logged locally on this device to support security monitoring. Entries are never transmitted externally and are cleared when browser storage is reset.
Unauthorized access is prohibited. All access attempts are monitored and logged. ProlivaLabs © — HIPAA-Compliant Patient Data Management.